Contacts
Operator Details and Contacts
Last updated: 2 October 2026
This English text is a translation provided for convenience. The legally binding document is the Russian version; if the two differ, the Russian version prevails.
Operator details
Operator details will be published here.
How to reach us
- Telegram
- @conv_support
The service runs automatically, around the clock. Messages are accepted through the channels above at any time.
What to include
- Support. The job ID from your dashboard and what went wrong.
- Billing and refunds. The amount and, for a charge, the job ID. See the Refund Policy.
- Account recovery. Your nickname and the recovery code shown at registration.
- Personal data. What exactly you are asking for: information, correction or deletion of data. See the Privacy Policy.
- Rights violations. The information listed in the complaints section of the Acceptable Use Policy. Rightsholders' notices of infringement of copyright and related rights are accepted at s1ckasfukml@gmail.com.
We do not keep audio, so we cannot look at or resend the files from a past job. Correspondence with support is used only to answer your request.
Documents
- Terms of Service (Public Offer) — the terms of the service and the price.
- Privacy Policy.
- Refund Policy.
- Acceptable Use Policy.